Below are some common questions we are asked in our initial phonecall.  As always, please contact us to discuss your particular situation.

How long will it take before you respond to my inquiry?

We respond within one business day, sometimes more quickly.  We'll call or email you, suggesting a couple of times to talk.

How long is our initial phone conversation?

Usually about 30 minutes, depending on your time.  Our goal is to have a basic idea of what is going on.  From there, we'll offer a proposal, which begins with a Needs Assessment.

What is a Needs Assessment?

Th Needs Assessment is a written report that contains two parts:  raw data that reports anonymously our conversations with relevant staff; and an analysis of that data, which includes an action plan.  After that report is completed, we'll talk about how you want to proceed.